Privacy Policy
Last updated: 10/13/2025, Your privacy matters to us.
Introduction
At QuillAid, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI-powered text editing platform. By using QuillAid, you agree to the practices described in this policy.
Information We Collect
Account Information
When you create an account, we collect basic information such as your email address, name, and authentication credentials. Account management is handled securely through our authentication provider.
Document Content
Your documents and content remain in your workspace. We do not access, read, or use your document content for any purpose other than providing the editing and AI features you request. Content is stored securely and is only processed when you actively use AI features like inline editing, autocomplete, or Agent chat.
Usage Analytics
We collect minimal usage analytics to improve the product, including feature usage patterns, performance metrics, and error logs. This data is anonymized and aggregated—we do not track individual document content or editing behavior.
How We Use Your Information
- To provide AI-powered editing features (inline AI, autocomplete, Agent chat)
- To authenticate and manage your account
- To process and store your documents securely
- To improve product performance and reliability
- To respond to support requests and troubleshoot issues
- To send important service updates and security notifications
We do not sell your personal data or document content to third parties.
AI Processing
When you use AI features (inline editing, autocomplete, or Agent chat), selected content is sent to our AI processing infrastructure. We use industry-standard encryption for data in transit. AI providers process your content solely to generate suggestions and do not store or train models on your data unless you explicitly opt in to data sharing programs.
You maintain full control—AI features are opt-in, and you can review and reject any AI-generated changes through our tracked changes interface.
Data Storage and Security
Your documents are stored securely using encrypted databases with access controls. We implement industry-standard security measures including:
- End-to-end encryption for data in transit (TLS/SSL)
- Encrypted storage for documents and account information
- Regular security audits and updates
- Access controls and authentication safeguards
- Secure backup procedures
Third-Party Services
We use carefully selected third-party services to operate QuillAid:
- Authentication: Secure account management and identity verification
- Database: Encrypted cloud storage for documents and user data
- AI Services: Industry-leading AI providers for content generation (only when you use AI features)
- Analytics: Minimal, anonymized analytics for product improvement
These providers are contractually required to protect your data and use it only for the services they provide to us.
Your Rights and Choices
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Update or correct your account information
- Deletion: Request deletion of your account and associated data
- Export: Download your documents in multiple formats (PDF, Word, Markdown, HTML, TXT)
- Opt-out: Disable AI features or analytics collection
To exercise these rights, contact us at founders@QuillAid.com.
Data Retention
We retain your account information and documents for as long as your account is active. If you delete your account, we will delete your personal data and documents within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, resolving disputes).
Cookies and Tracking
We use essential cookies for authentication and session management. We do not use third-party advertising cookies or tracking pixels. You can control cookie preferences through your browser settings.
Children's Privacy
QuillAid is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through the platform. Continued use of QuillAid after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: founders@QuillAid.com
We will respond to privacy inquiries within 5 business days.